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Refund Policy

Last updated June 23, 2026

This policy explains how refunds are handled for a paid PikeShield cybersecurity engagement. Specific terms are defined in each signed services agreement.

Before Work Begins

If a paid engagement is canceled before work begins, PikeShield may refund eligible prepaid amounts according to the signed agreement.

After Work Begins

Fees for completed work, scheduled response time, third-party costs, and delivered advisory materials may be non-refundable.

Questions

Send billing or refund questions to daniel@pikeshield.com.